This chapter argues that stakeholder mismanagement is the #1 cause of project failure. It provides a systematic method for identifying everyone who has a vested interest—from sponsors and end-users to regulators and even opposition groups. Portny introduces powerful mapping tools like the Power/Interest Grid to categorize stakeholders into four quadrants (e.g., "Keep Satisfied," "Manage Closely"). You learn tailored engagement strategies for each group, along with practical interview techniques to uncover hidden agendas, unspoken expectations, and political landmines that could otherwise blindside you mid-execution.
Chapter 5: Clarifying What You're Trying to Accomplish—And Why
If you can't define success, you can't achieve it. This chapter dedicates itself entirely to writing a bulletproof project scope statement
and charter. It forces you to articulate specific, measurable
deliverables (using SMART criteria) and, just as critically, to document
exclusions—what the project will not
deliver. Portny provides templates for securing sponsor sign-off on
objectives, assumptions, and constraints. The takeaway is brutal but
true: vague agreements at the start become vicious arguments at the end.
This chapter gives you the linguistic and legalistic tools to lock in
clarity permanently.
Chapter 6: Developing Your Game Plan – Getting from Here to There
With the destination fixed, this chapter builds the roadmap. It introduces the Work Breakdown Structure (WBS)
as the single most important planning tool—a hierarchical decomposition
of all deliverables into manageable work packages. Portny teaches the
"100% Rule," ensuring the WBS captures every ounce of work without
duplication. You learn to move from broad phases to discrete tasks,
assigning unique identifiers for tracking. By visualizing the entire
project as a layered family tree of activities, you eliminate blind
spots and create a foundation that makes scheduling, costing, and
resourcing dramatically easier.
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